Timeless Moves Privacy Policy

1. Introduction

Welcome to Timeless Moves. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our platform located at [timelessmoves.co.za](https://timelessmoves.co.za).

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you:

- Name

- Email address

- Phone number

- Payment information

- Address

- Service history and preferences

2.2 Non-Personal Information

We may also collect non-personal information such as:

- Browser type

- IP address

- Device information

- Pages visited on our platform

- Usage data

3. How We Use Your Information

3.1 To Provide Services

- To facilitate service requests and agreements between customers and service providers.

- To process payments and refunds.

- To communicate with you about your account and services.

3.2 To Improve Our Platform

- To analyze usage patterns and improve our platform’s functionality.

- To develop new features and services.

3.3 For Marketing Purposes

- To send you promotional offers and updates about Timeless Moves.

- You can opt out of receiving marketing communications at any time by contacting us at [info@timelessmoves.co.za](mailto:info@timelessmoves.co.za).

4. How We Protect Your Information

- We store your information in the Afrihost secure cloud server based in South Africa.

- We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. Sharing Your Information

5.1 With Service Providers

- We may share your information with service providers to facilitate service requests and agreements.

5.2 With Third-Party Partners

- We may share your information with trusted third-party partners who assist us in operating our platform and providing services.

- These third parties are required to maintain the confidentiality and security of your information.

5.3 For Legal Reasons

- We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Your Rights

6.1 Access and Correction

- You have the right to access and correct your personal information. You can update your information by logging into your account or contacting us at [info@timelessmoves.co.za](mailto:info@timelessmoves.co.za).

6.2 Deletion

- You have the right to request the deletion of your personal information. We will comply with such requests unless we are required to retain the information for legal or regulatory reasons.

6.3 Opt-Out

- You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us at [info@timelessmoves.co.za](mailto:info@timelessmoves.co.za).

7. Cookies and Tracking Technologies

- We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us understand how you use our platform and enable us to personalize your experience.

- You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

- We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Timeless Moves 

Email: mailto:info@timelessmoves.co.za

Website: https://timelessmoves.co.za

By using the Timeless Moves platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.